Privacy policy
IT Support Calgary is operated by Asher Technologies. This policy explains what information we collect through this website, why we collect it, and how we handle it. We keep it short and plain, the same way we talk about technology.
Last updated: June 27, 2026
What we collect
When you submit the consultation form, we collect the details you choose to enter, your name, email address, and optionally your phone number, company name, and the message you write. We do not ask for sensitive personal information through this site, and you should not include it in your message.
We also collect limited, privacy-friendly analytics about how the site is used (such as which pages are viewed and general performance data). This analytics data is aggregated and is not used to identify you personally.
How we use it
- To respond to your inquiry and provide the consultation or support you asked for.
- To follow up about your request and, if you become a client, to deliver our services.
- To understand which pages are useful and to keep the site fast and reliable.
We do not sell or rent your information, and we do not use your contact details for unrelated marketing without your consent.
Cookies and analytics
This site uses a privacy-focused analytics service that measures usage and performance without selling your data or building advertising profiles. We do not use third-party advertising or tracking cookies.
Service providers
We rely on a small number of trusted providers to run this site and respond to you: a hosting and analytics platform that serves the website, and an email delivery service that forwards your form submission to our inbox. These providers process data only to provide their service to us.
How long we keep it
We keep consultation requests for as long as needed to respond and, where relevant, to maintain a record of our business relationship. You can ask us to delete your information at any time.
Your choices and rights
We handle personal information in line with Canada's PIPEDA and Alberta's Personal Information Protection Act (PIPA). You can request access to the information we hold about you, ask us to correct it, or ask us to delete it. To make a request, just contact us using the details below.
Security
Security is core to what we do. We use reasonable technical and organizational measures to protect the information you share with us. No method of transmission over the internet is perfectly secure, so please avoid sending confidential details through the contact form.
Changes to this policy
We may update this policy as our practices evolve. When we do, we will revise the “last updated” date at the top of this page.
Contact us
Questions about your privacy or this policy? Email help@itsupportcalgary.tech or call (825) 525-5550. You can also reach us through our contact page.